Terms of service

Terms of Service

Effective Date: 05-07-2026

Welcome to Farmaile. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General

Farmaile is a premium food and spice brand committed to providing authentic, preservative-free seasonings and culinary products.

By placing an order through our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You are legally authorized to use the selected payment method.

2. Products & Availability

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However:

  • Product colors and packaging may vary slightly due to photography or screen settings.
  • Availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Shipping charges, if applicable, are calculated during checkout based on the delivery location and the shipping policy applicable to your order.

Farmaile reserves the right to change product pricing at any time without prior notice.

4. Orders

Once an order is successfully placed, you will receive an order confirmation via email or SMS.

Farmaile reserves the right to:

  • Refuse or cancel any order.
  • Limit purchase quantities.
  • Cancel orders suspected of fraudulent activity.
  • Cancel orders due to pricing errors or stock unavailability.

If payment has already been received for a cancelled order, the applicable refund will be processed to the original payment method.

5. Payments

We accept secure online payments through authorized payment gateways.

Farmaile does not store your payment credentials, including:

  • Credit Card Details
  • Debit Card Details
  • CVV
  • UPI PIN
  • Internet Banking Credentials

All payment transactions are processed securely through trusted payment providers.

6. Shipping & Delivery

Orders are dispatched according to our Shipping Policy.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Circumstances beyond our control

Farmaile is not responsible for delays caused by third-party logistics partners after dispatch.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Refunds or replacements are provided only in eligible cases such as:

  • Damaged products
  • Expired products
  • Incorrect items delivered
  • Missing items

Requests must be reported within the specified timeframe mentioned in our Return & Refund Policy.

8. User Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the website's operation.
  • Misrepresent your identity.
  • Violate any applicable laws or regulations.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product Images
  • Packaging Designs
  • Graphics
  • Product Descriptions
  • Website Design
  • Text
  • Branding

is the exclusive property of Farmaile or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Farmaile shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays caused by third-party service providers.
  • Technical interruptions or website downtime.
  • Any allergic reactions or misuse of products contrary to their intended purpose or usage instructions.

Our total liability shall not exceed the value of the product purchased.

11. Third-Party Services

Our website may integrate with or link to third-party services, including payment gateways, logistics providers, analytics tools, or social media platforms.

Farmaile is not responsible for the policies, services, or content of these third parties.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Farmaile reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Vadodara, Gujarat.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Farmaile

📧 Email: farmailetm@gmail.com

📞 Phone: +91 99981 63072

📍 Address:
Shree Vinayak Food
At & Po. Village: Anastu
Karjan, Vadodara, Gujarat – 391240