Privacy policy

Privacy Policy

Effective Date: 05-07-2026

At Farmaile, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with Farmaile, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Order History

Payment Information

Payments are securely processed through trusted third-party payment gateways. Farmaile does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Technical Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Information

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Send order confirmations and shipping updates
  • Respond to customer support requests
  • Improve our products and website experience
  • Prevent fraudulent transactions
  • Comply with legal obligations

We may also use your email address to send promotional offers, newsletters, or product updates if you have chosen to receive them. You can unsubscribe at any time.

Sharing of Information

We respect your privacy and do not sell or rent your personal information.

We only share information with trusted partners when necessary to operate our business.

These may include:

  • Payment Gateway Providers (for secure payment processing)
  • Shipping & Logistics Partners (for order delivery)
  • Technology and Analytics Providers
  • Government or Legal Authorities when required by applicable law

These partners receive only the information necessary to perform their services.

Shipping & Delivery Partners

To fulfill your orders, your shipping information may be securely shared with our logistics partners, including delivery management platforms such as Shiprocket and their courier partners.

This information is used solely for order processing, shipment tracking, and delivery.

Payment Security

All online payments are processed through secure, PCI-DSS compliant payment providers.

Farmaile never stores:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PINs
  • Internet Banking Passwords

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Understand visitor behavior
  • Enhance your browsing experience

You may disable cookies through your browser settings, although certain features of the website may not function properly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw marketing communication consent
  • Contact us regarding your personal data

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes

Third-Party Services

Our website may contain links or integrations with third-party services.

These services operate under their own privacy policies, and Farmaile is not responsible for their privacy practices.

Children's Privacy

Our products and website are not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The latest version will always be available on this page with the updated Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Farmaile

📧 Email: farmailetm@gmail.com

📞 Phone: +91 99981 63072

📍 Address:
Shree Vinayak Food
At & Po. Village: Anastu
Karjan, Vadodara, Gujarat – 391240